Category Archives: Retail Stores

HOW CONSUMER TRENDS ARE AFFECTING TODAY’S RETAIL

      Today’s retail consumer is considerably different from the consumer of yesterday.  In the 50’s, consumers were happy to have so many different choices.  They shopped a variety of stores, not necessarily giving just one store all of … Continue reading

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RETAIL CHALLENGES FOR THE REMAINDER OF 2011

During the next decade consumers will change dramatically, shaping a far different business environment than anything seen in recent years. Retiring “boomers” will buy less; GenY will shop primarily via smart phone or other handheld devices; and growth in emerging … Continue reading

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Ten Steps to Top-Notch Customer Service

Because of the recession, and the value of a dollar, customer service is more important today than ever.  If you want your retail store to be successful – if you want to beat out your competition – follow these simple … Continue reading

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What’s Your Competitive Advantage? Focus on these 5 Categories to Beat out Your Competition!

What’s Your Competitive Advantage? Focus on these 5 Categories to Beat out Your Competition! Driven by discriminating customers and increasing competition, independent retailers of all sizes are searching for new formulas to achieve a competitive advantage. Some retailers perform their … Continue reading

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Top 6 Characteristics of the Best Product Suppliers

What makes a best-in-class supplier in retailers’ eyes? Most retailers believe that building more strategic relationships with their vendors is becoming even more important in our fragile economic environment.  In a recent survey, retailers were asked: In the current economic … Continue reading

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How to Turn Shoppers into Buyers

Imagine this:  a shopper walks through your door, walks up and down the aisles several times, and then, walks out, empty-handed.  This is a retailer’s nightmare and it happens far too often!  The sale goes up in smoke and so … Continue reading

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How Social Media can Improve Your Retail Sales

A recent Wall Street Journal article, entitled “Hybrid Stores, Can Shopping Be Fun Again?”  discusses an important issue facing all retailers who still operate brick & mortar stores, in addition to their online ecommerce capability.  How can they make shopping … Continue reading

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